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Customer Service
Customer Service Improvement: Good customer service whether internal or external is key to the health of any business. We offer a complete line of training programs to address each and every area of customer service including on the phone for customer service representatives ( CSR's).
One hundred effective selling games and contests to motivate your sales teams to outsell each other and grow your profits.
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Gary Vaynerchuk provides insight how companies can use social media platforms toprovide personal attention to their customer base.
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Customer relations in healthcare reflects on the healthcare facility as a whole. Make sure your employees take time to care with service excellence!
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Patrick Lencioni provides a practical approach to achieving client loyalty and trust. Service firms that practice the naked approach will find it easier to retain clients.
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Front line of any organization is where customers are won and lost...for life! Point of Impact clearly demonstrates the steps your front line needs to take to keep customers coming back..again and again!
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Customer service can be challenging. This program provides insight into overcoming language barriers and other obstacles.
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Customer Service is not always what it used to be! Excellent Right Way/Wrong Way training vignettes add to this informative workshop.
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